Loyalty FAQs

  • Signing Up +

    How do I sign up for the rewards programme? Signing up is easy! Simply create an account by Account – Bulldog Skincare and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!

    What are the advantages of becoming a rewards member? Members receive reward points for each purchase, which can then be redeemed towards the cost of future purchases. You also earn points for sharing with friends, following us on social media, leaving product reviews, and are even gifted with bonus points just for having a birthday!

  • Account +

    I already have an account. Do I need to create a new one to earn rewards? We took care of that for you! All customers with an active account were automatically enrolled in our rewards program and you have been given 10 points! If you have had more than one customer account with us, please note that only one rewards account was created per person.

    Where can I find all of my rewards account info? The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page and logging in to your account.

    Will I receive points for purchases I made prior to creating my rewards account? You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points! You will not receive any points for any prior purchases you’ve made.

    What if I have an old email address or multiple email addresses and want to combine my accounts & earnings? Contact customer service by our help desk Contact – Bulldog Skincare and our team will be happy to assist you with merging your accounts.

    Does it cost anything to begin earning points? Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn points. Make sure to visit the Rewards – Bulldog Skincare to get started.

  • Earning & Redeeming +

    How do I redeem my points? Exchanging your points for great rewards couldn't be easier! Simply visit the Rewards – Bulldog Skincare to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.

    How do I convert my points into vouchers? Once you’ve collected the required amount of points you can redeem these at checkout by selecting which points voucher you’ve earned.

    50 points = £5 100 points = £10

    Will I be able to use my points/rewards in-store? No, you will only be able to use points/rewards on our website.

    How can I get a birthday reward? Add your birthday under ways to earn points on the Rewards – Bulldog Skincare. On your birthday we will send you a special discount code via email valid for 30 days from the date of your b-day!

    *Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion.

    I signed up for the Birthday Bonus but I didn’t receive it. Happy Birthday! We’re so glad that you have chosen to celebrate with us through our rewards program. In order for you to receive your birthday bonus on your birthday, you must register your birthday at least 30 days prior to your birthday.

    If your birthday falls between the day that you registered and the 30-day waiting period afterward, you will receive your birthday bonus 30 days after your registration. This delay is only applicable for the first year that you signed up.

    All successive birthday bonuses will be emailed to you on your birthday. If you register your birthday through your rewards account any time after it has passed in the current calendar year, rewards will not be added to your account until the day of your birthday in the following year.

    Remember, the birthday reward is determined by the Rewards member tier that you are part of on the date of your birthday. If it has been more than 30 days since you registered for your birthday reward and you still have not received the additional points in your account, please contact Contact – Bulldog Skincare and we will be happy to assist you.